Shipping policy

Last Updated: February 11, 2026
Store Location: Delhi, India

Welcome to Salitaire's Shipping Policy. This outlines our shipping process, timelines, and conditions for orders placed on [salitaire.com].

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Shipping Timelines

Note: Specific timelines may be mentioned on individual product pages. Working days exclude weekends and public holidays.

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Order Processing

1. Order Confirmation: Orders are processed only after payment confirmation.

2. Quality Check: Each item undergoes quality inspection before dispatch.

3. Shipping Confirmation: Tracking details sent via email/SMS within 24 hours of dispatch.

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Shipping Areas

• Pan India Delivery available via reputed courier partners

• Remote areas may incur additional shipping charges

• Shipping restrictions listed on checkout page

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COD Orders (Cash on Delivery)

₹120 Security Deposit:

• Non-refundable advance collected at order placement

• Deducted from total payable amount at delivery

• Purpose: Covers logistics costs and reduces failed deliveries

COD Process:

1. Pay ₹120 advance online

2. Pay balance + ₹120 deduction at delivery

3. No refunds on ₹120 security amount

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Order Cancellation Policy

• No cancellations permitted after order placement

• Orders enter processing within 24 hours

• Pre-order items strictly non-cancellable

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Shipping Charges

Note: Actual charges displayed at checkout.

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Tracking & Delivery

• Tracking link provided post-dispatch

• Delivery attempts: 2-3 attempts by courier

• Failed delivery incurs rescheduling charges

• Risk transfers upon marking "Delivered" by courier

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Pre-Order Shipping

Pre-order items:

• Clearly marked on product pages

• Shipping: 8-10 working days processing + 3-4 days delivery

• Non-cancellable once ordered

• Quality assured before dispatch

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International Shipping

Currently unavailable. Domestic India delivery only.

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By placing an order, you agree to this Shipping Policy.