Return and Exchange Policy
Not the perfect fit? Let's swap it!
We're here to make sure you love your purchase. If the size isn't right, we'll happily exchange it—as long as it's available.
- How soon? Just let us know within 7 days of delivery.
- Availability: We'll check if your size is in stock. If not, pick an equal-value alternative, store credits, or upgrade to a higher-value item (pay the difference upfront via prepaid). For lower-value options, we'll credit the balance to your wallet.
- What we need:
- Item unused, in original packaging, tags on.
- For size issues only, on items with size options.
- Shipping: A small ₹125 fee covers exchange delivery (original shipping isn't refundable). One exchange per order.
- Next steps: Send it back, we'll inspect gently, approve it, and get your new item on the way—plus notify you every step.
Need to return or cancel?
We pride ourselves on quality, so returns are limited—but we're got your back in special cases.
- Our promise: No returns or exchanges if everything arrives perfectly.
- Custom items: Can't cancel once we start making it just for you.
- We'll fix it free (after a quick check):
- Wrong item sent (doesn't match your order)?
- Real quality or manufacturing issue?
- No worries—we'll send the right product within 10 working days.