Privacy policy

Last Updated: February 11, 2026
Store Location: Delhi, India

Salitaire ("we," "us," "our") respects your privacy. This Privacy Policy explains how we collect, use, store, and disclose your personal information when you use [salitaire.in] (the "Site") and our services.

This policy complies with the Digital Personal Data Protection Act, 2023 (DPDP Act), Information Technology Act, 2000, SPDI Rules 2011, and Consumer Protection (E-Commerce) Rules, 2020.

By using our Site, you consent to this Privacy Policy.

1. Information We Collect

Category Details
Contact Information Name, email, phone, shipping/billing address
Payment Information Card details, UPI ID (secure gateways only)
Order Information Items purchased, order history, returns/exchanges
Device Information IP address, browser type, device ID
Usage Data Pages visited, time spent, referral sources


2. How We Use Your Information

  • Process and fulfill orders

  • Arrange shipping and delivery

  • Process payments and fraud prevention

  • Send order updates and support

  • Improve services and recommendations

  • Marketing emails (unsubscribe anytime)

3. How We Share Your Information

We DO NOT SELL your data. We share only with:

Recipient What We Share Purpose
Shipping Partners Name, address, phone, order # Delivery
Payment Gateways Payment details Transactions
Shopify Usage data Platform services
Government As legally required Compliance


4. Your Rights (DPDP Act 2023)

As a Data Principal, you have these rights:

  • Access - See what data we hold

  • Correction - Fix inaccurate info

  • Erasure - Delete your data

  • Withdraw Consent - Stop processing

  • Grievance Redressal - File complaints

Exercise rights: Contact Grievance Officer below.

5. Cookies & Tracking

We use essential cookies for:

  • Shopping cart

  • Order tracking

  • Security

Marketing cookies optional (disable in browser).

6. Data Security & Retention

  • SSL encryption + secure hosting

  • Data retained only as needed:

    • Orders: 7 years (tax compliance)

    • Accounts: Until deletion requested

    • Marketing: Until unsubscribe

7. Grievance Officer

Name: Anshul Gupta
Designation: Grievance Officer
Email: care@salitaire.com
Phone: +91-9650994791
Address: Chawri Bazar, Ajmeri Gate Road, Old Delhi, 4790, New Delhi, DL 110006, IN

Timeline: 48 hours acknowledgment | 30 days resolution

8. Shopify Partnership

Hosted on Shopify. Review their Privacy Policy.

9. Children's Privacy

Services not for children under 18. We do not knowingly collect minors' data.

10. Changes to Policy

Updates posted here. Continued use = acceptance.

11. Contact Us

Salitaire Support
Email: care@salitaire.com
Phone: +91-9650994791
Address: Chawri Bazar, Ajmeri Gate Road, Old Delhi, 4790, New Delhi, DL 110006, IN

DPDP Rights/Complaints: Grievance Officer above.

By shopping with Salitaire, you consent to data processing under Indian law.